Returns & Exchanges

At By Teddy, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items in their original condition. If your fit isn't quite right, we are here to help you find the perfect match or provide a full refund.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare Your Package

  Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return parcel.

• 4.
  Drop Off and Track

  Hand your package to the designated courier and keep your tracking receipt; your refund will be processed within 5-7 business days of arrival.